| You only have one chance at a first
impression!
Do your homework
Gain a good knowledge of the company. Look up their website or read their brochures.
From this information, prepare at least two questions you will ask during
the interview. Know the name and title of the person who will be conducting
the interview. Where possible gain as much insight into their style before
you get there.
Be prepared
Prepare answers for the most frequently asked interview questions, particularly
those questions you may find difficult to answer.
Looking the Part
Think about the position you are applying for and dress appropriately. If you
are applying for a position in a corporate hotel then you must wear your
best suit and the shiniest shoes. If you don’t have one, borrow one.
If you are applying for a resort position then very
smart casual may be more appropriate. Remember the more
appropriately you dress the more opportunity you are
giving the interviewer to visualise you in the position
you are applying for. Your standard of dress and grooming
is a good indicator of your attention to detail, pride
and competitiveness.
Firm handshake and eye contact
No matter the gender, give a firm handshake and look your interviewer right
in the eye. Do not attempt to crush his/her hand. Overdoing it can also give
the wrong signals. If you avoid eye contact at the initial greeting, or at
any time throughout the interview process, you are hurting your credibility.
Good body language and eye contact are critical.
Honesty is the best policy
Be honest about your resume. If you try to fabricate your experience you will
be caught and the interview will be over very quickly! Often employers rate
personality, enthusiasm and motivation above work experience.
Be candid about your past work
experience. If you had some issues with your work or
the people around you, don’t be afraid to discuss them. As long as you
don’t sound negative, most employers will appreciate
your honesty and candour.
Question time
Prepare a list of questions to ask. Don’t be afraid to produce a written
list as this shows the employer that you are well prepared and well organised.
This is the best time to find out things like why the position has become available,
how long the previous incumbent was employed for, who you would be reporting
to, what training you will receive and what career opportunities will be offered
to you.
Remember; you need this information so you can make
an informed career decision.
Saying Good-Bye
Make sure you finish on a positive. Look the interviewer in the eye and say
something like “Thank you for your time, I really hope I have the opportunity
to work with you”.
Make sure you get the interviewer's business card so
you can send a quick follow up email or card. Surprisingly
this is very rarely done and will definitely set you
apart from your competition.
References
Make sure you tell your references in advance of the interview so they are
not surprised when they receive a call.
Be Yourself
The interview is over. You looked great, you were well prepared and asked the
right questions, you were energetic and enthusiastic throughout the interview
and your follow up card was a hit. You have managed to really impress your
future employer but was that really you? It is vital that you portray yourself
as the person you really are. You may be able to act through an interview
but to act through your career is another story.
You want to receive offers based on the person you are,
not the person you think they want. There has to be a
good match and you need to feel good about the position.
Before you accept an offer make sure the position and the
company is going to offer you the opportunity to achieve
your personal and professional goals. That, after all,
is what finding a job is all about.
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